Privacy Policy
Last updated: October 2025
1. General Information
This Privacy Policy explains how we process personal data when you use our website www.understanding-japan.com and its related services.
We comply with the EU General Data Protection Regulation (GDPR).
Controller
Ulrike Fröhlich
Understanding Japan · Fröhlich Management Consulting
Hermann-Währer-Straße 42
79576 Weil am Rhein, Germany
Email: info@understanding-japan.com
Phone: +49 (0)7621 5501882
2. Data We Collect and Purpose of Processing
We process personal data only to the extent necessary for providing a functional, user-friendly, and secure website.
(a) Website Access and Server Logs
When you visit our website, our hosting provider automatically collects:
- IP address
- Date and time of access
- Browser type and version
- Operating system
- Referrer URL
- Pages visited
This data is required for the secure and stable operation of the site and is automatically deleted after a short period.
Legal basis: Art. 6 (1) f GDPR (legitimate interest).
(b) Contact Form and Email Inquiries
If you contact us via email or contact form, we process your name, email address, and message to handle your inquiry.
Legal basis: Art. 6 (1) b GDPR (contract initiation) or Art. 6 (1) f GDPR (legitimate interest).
(c) Registration and Learning Platform (Tutor LMS)
When you register for an account on our eLearning platform, we collect and store:
- First and last name
- Email address
- Password (encrypted)
- Course progress, quiz results, and learning history
This data is used to manage your access, personalize your learning experience, and maintain your subscription.
Legal basis: Art. 6 (1) b GDPR (performance of contract).
(d) Payments via Stripe and PayPal
Payments are processed securely through Stripe Payments Europe Ltd. and/or PayPal (Europe) S.à r.l. et Cie, S.C.A..
When you make a payment, your billing information, email address, and transaction details are transmitted to these providers.
We do not store your credit card details.
You can find more about their privacy policies here:
Legal basis: Art. 6 (1) b GDPR (contract performance).
(e) Cookies
We use essential cookies to enable website functionality (e.g., login, session management).
Additional cookies for analytics or video playback are only set after consent via the cookie banner.
You can withdraw or modify your consent anytime in your browser settings.
Legal basis: Art. 6 (1) a GDPR (consent) or Art. 6 (1) f GDPR (legitimate interest for essential cookies).
(f) Embedded Videos (YouTube / Vimeo)
Our website may embed videos hosted by YouTube or Vimeo. When you click to play a video, these providers may collect usage and device data under their own responsibility.
(g) Language Translation (Weglot)
We use the Weglot translation plugin, which temporarily transmits text segments to translation servers (including outside the EU).
Provider: Weglot SAS, 7 cité Paradis, 75010 Paris, France
Legal basis: Art. 6 (1) f GDPR (legitimate interest in multilingual accessibility).
Weglot Privacy Policy
(h) Hosting and Security
Our website is hosted by a European provider ensuring GDPR-compliant data processing.
All connections are secured via SSL encryption.
3. Data Retention
We retain personal data only as long as necessary for the purposes outlined above or as required by law.
After the purpose ceases or the retention period expires, data is deleted or anonymized.
4. Your Rights
Under the GDPR, you have the following rights:
- Access to your personal data
- Rectification or deletion
- Restriction of processing
- Data portability
- Objection to processing
- Withdrawal of consent (with future effect)
To exercise your rights, contact us at ulrike.froehlich@understandingjapan.com.
You also have the right to lodge a complaint with your local data protection authority.
5. Updates to This Policy
We may update this Privacy Policy occasionally to reflect technical or legal changes.
The latest version is always available on this page.